Your data should have a clear purpose.

1. Personal data we collect

• Direct-contact data: this website has no enquiry form. If you choose Calendly, WhatsApp, email, or another linked channel, that provider receives the details you submit there.
• Delivery and security data: the hosting and monitoring services may process IP address, browser, request, and error information needed to deliver and protect the site.
• Analytics data, only if you opt in: page visits, interactions, approximate device and browser information, and referring page. We do not use website analytics to create identified visitor profiles.
• Preference data: your analytics and external-media choices, stored in your browser with the date and notice version.

Please do not send Aadhaar numbers, financial details, health records, passwords, or other sensitive information through any linked contact channel.

2. Why we use it

We do not treat an enquiry as consent to send promotional marketing. If we introduce marketing subscriptions, we will request separate consent.

3. Processors and external services

We disclose data only where needed to operate this website or respond to you:

• Vercel: hosts and delivers the website.
• Sentry and Better Stack: provide error diagnosis and operational logging. Form contents are not intentionally sent to these services.
• PostHog: receives website usage events only after analytics consent.
• Google Maps: loads only after external-media consent; Google may then receive your IP address and device information.
• Calendly, WhatsApp, email, Instagram, and LinkedIn: open only when you select their links and then operate under their own privacy terms.

Some providers may process data outside India. We use them subject to their contractual safeguards and any transfer restrictions notified by the Government of India.

4. Retention and erasure

Unconverted enquiries are normally deleted from the MTA enquiry mailbox within 12 months after the last meaningful interaction. If you become a client, relevant communications may be retained for the contract, accounting, dispute, and legal-retention periods. Security rate-limit records expire automatically according to the configured abuse-prevention window. Analytics and preference data follow the configured provider or browser retention periods.

We erase personal data when its stated purpose is complete and retention is no longer legally necessary. Backup copies may remain until the next scheduled backup deletion cycle.

5. Security and data breaches

We use access controls, validation, rate limiting, encrypted transport, provider access restrictions, and data minimisation. No internet service can promise absolute security. If a personal-data breach occurs, we will take reasonable containment steps and provide required notices to affected individuals and the Data Protection Board when the applicable provisions require it.

6. Your choices and rights

You may ask for a summary of personal data we process about you, correction or completion of inaccurate data, erasure of data that is no longer required, or withdrawal of consent. You may also nominate another individual to exercise applicable rights in the event of death or incapacity.

Withdrawing consent is as easy as giving it: email us for enquiry data or choices. Withdrawal does not invalidate processing already completed and may prevent us from responding further.

7. Children

This business-services website is not directed to children under 18 and we do not knowingly seek their personal data. A parent or lawful guardian should contact us if a child has submitted information so that we can delete it.

8. Grievance contact and escalation

Privacy and Grievance Contact: Vinay Pal Singh Kadela, Founder & CEO
Email: manglamtechnicalagency@gmail.com
Address: Vallabh Garden, Bikaner, Rajasthan, India

Please write “Privacy grievance” in the subject and describe the request, the data involved, and how we can verify your identity. We will acknowledge and respond within a reasonable period. If an applicable complaint remains unresolved after using this channel, you may approach the Data Protection Board of India through its notified digital process.

9. Changes and legal status

We may update this notice when services, providers, or law change and will update the effective date. As of this notice date, India’s DPDP framework is being commenced in phases; this site implements the relevant controls early. This notice is operational information, not a guarantee of legal compliance or legal advice.

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